We analyze every review. Categorize it. Identify sentiment. Find similar reviews so you can spot trends. Tell you how likely it is to affect future bookings. And more.
Dig deep into how guests are feeling, identify trends over time and provide actionable insights on how to improve.
When guests identify improvement areas, we flag them. Then you can see how many reviews are talking about the same issues.
We generate responses to every review. Edit them and use them in your replies.
Goldmine AI is a hotel operations expert trained specifically on data from your public reviews and information. Ask it anything you want.
What your guests say impacts your business.
Public reviews dramatically impact your future bookings, and a proactive strategy is good for revenue.
Spot what's going on and make operational changes before they become an issue.
Easily understand and share how your property is doing with everyone that matters.
Only your public Booking URL needed.